REPUTATION MANAGEMENT

Get More Reviews. Earn More Customers.

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GET MORE FIVE STAR REVIEWS!

HOW CUSTOMERS USE REVIEWS

95% search for local businesses online.
91% read online reviews about local business.
Most consumers look at 2+ review sites before making a decision.
84% trust online reviews as much as a personal recommendation.
73% of consumers think that reviews older than 3 months aren’t relevant.

Why Use Reputation Management

Get More Customers
Improve Your Search Rankings
Increase Your Reputation
Deal with Negative Feedback Privately

Become Obvious Choice Over Competitors
Get found in more listings (Google, Yelp, AutoTrader, TripAdvisor, etc.)
Recognize & Reward Employees Who “WOW” Your Customers

ALL THIS JUST BY GETTING MORE FIVE STAR REVIEWS!

How to Get More Five Star Reviews

Here are Three Ways to Get MORE Reviews

Make It Easy!

Folks are busy. So make the review process quick.

THE PROBLEM

People are busy an find it hard to find time to leave a review.

HOW TO FIX THIS

Give the customer a link to an easy to use landing page that allows for a quick review process that is mobile friendly.

HOW WE HELP YOU

We create a clean, mobile-friendly, landing page that streamlines the review process. We automatically send the page link to your customers via email or text.

Send a Friendly Reminder

Even the best-intended customer needs a reminder.

THE PROBLEM

Let’s face it, even on our best days we are going to forget to feed the cat, water the plants, oh… and where are those darn car keys?

HOW TO FIX THIS

Nothing beats a friendly reminder sent via text or email.

HOW WE HELP YOU

We set up a “drip” email that sends a series of emails to remind your customers to leave a review.

Keep It Simple

Many people don’t know where to leave a review.

THE PROBLEM

Most folks aren’t sure where to leave a review or how to find your listing once they get there.

HOW TO FIX THIS

Create a simple landing page that lets visitors pick where to leave the review and have it link right to your listing.

HOW WE HELP YOU

We create an easy landing page the links to all your review page profiles. Customers just pick where they want to leave the review and go.

What About Bad Reviews?

Let’s face it, people get angry. So we help you identify unhappy customers before they leave a review.

HAPPY CUSTOMERS

Happy customers are lead to a place where they can choose which platform they prefer to leave a review. This leads them right to your listing on the platform.

UNHAPPY CUSTOMERS

Unhappy customers are taken to a private form where you can handle their complaint privately via email. This gives you an opportunity to retain the customer and improve your service.

Make Leaving Reviews Easy

For You & Your Customers

Right on Your Website

You get access to widgets you can embed right on a webpage. Put a review widget on your website or thank you page to encourage reviews.

Import Customers & Automate Emails

Upload your CSV file with customer info and send a short series of emails with a link to your review page. These emails are customizable and stop being delivered once a review is received.

Give Printed Material

Encourage reviews on your printed materials such as invoices and product brochures. Your review page has its own URL and comes with a QR code.

Just Send a Text

The #1 reason people leave reviews is because they were asked. Now make that process even simpler. Once they agree, just send them a text.

It’s simple. Make it easier for your customers to leave reviews and you get more reviews.

MANAGE YOUR REPUTATION

Promote Your Online “Word-of-Mouth” Referrals

GET EMAIL ALERTS

You can monitor all your reviews with email alerts. This allows you to respond to reviews and follow up with your customers.

PROMOTE POSITIVE REVIEWS

Display your positive reviews on your website as word-of-mouth advertising and increase conversions!

SHARE REVIEWS ON SOCIAL MEDIA

Connect your Facebook and Twitter account to our program and automatically post 5-star reviews on your social pages.

TRACK YOUR PROGRESS

Use real-time statistics to track the progress of your campaigns. You’ll know which sites get the most reviews, what your average rating is, how many negative reviews you get and more.

ALL MAJOR SITES COVERED

Plus Many Industry Specific Sites

Get reviews on major, minor and industry-specific sites
Sends instant alerts when new reviews are published
Alerts include review and link for response
Monitors 3rd party review sites for new reviews

… and many, many more.

Case Studies